Role of fleet manager changing to one of "mobility manager"
Source: FleetAnswers What is the role of the fleet manager? Traditionally, it has been to manage the fleet vehicles of a company, whether those vehicles are cars, trucks, vans, planes or boats, although land vehicles are by far the most common. However, in recent years, that role has changed. Instead of simply managing the fleet and its drivers, the modern fleet manager is one who handles all travel arrangements. This, then, is creating a new title of "Mobility Manager" or "Fleet and Travel Manager."
Typical Responsibilities of a Mobility Manager
What are the typical responsibilities of someone fulfilling the role of a mobility manager? In addition to handling the needs and drivers of a fleet, including budgeting and maintenance needs, the fleet manager turned mobility manager will also handle all of the needs of employs traveling by other means. Whether traveling by bus, train or plane, the travel needs will be handled by the mobility manager.
In addition, the modern mobility manager may be asked to arrange for meetings that can be held without travel, encouraging employees to use video conferencing or teleconferencing instead of traveling to their destination for a meeting. This is not any form of travel, yet may be a task given to a fleet manager because it avoids the need for travel.
This morphing role means a greater understanding of the overall costs of travel. In addition to knowing the cost of running the vehicles in the fleet, the modern fleet manager must be able to outline the total costs of a trip an employee takes, from the airline tickets to the food purchased while on the trip.
Learning to Manage Budget and Duty of Care
As the fleet manager is taking on this new role of travel manager, it's becoming important to learn to manage both budgetary needs and duty of care needs. For example, consider a manager who is making travel arrangements for a single female employee. Not only does the travel manager need to consider the budget and cost of her hotel, for example, but the manager also needs to consider her safety. Spending a little more to avoid the need to travel in a potentially unsafe location late at night is ideal to ensure the proper level of care to the employee.
With this changing role, the fleet manager becomes even more important to the modern business. While it may stretch the fleet manager's skills a bit, it also helps ensure job stability, and that is a good thing.