Fleet Performance Metrics and Strategies

 

Fleet Performance Metrics and Strategies

 

Southern California Edison, one of the nation’s largest electric utilities, would like to compare fleet performance metrics and strategies with other companies. We are interested in understanding how others use performance metrics in the following areas:

Fleet Acquisition

Fleet Maintenance

Garage Productivity

Fleet Utilization

Fleet Performance

Safety

If you would like to share and compare performance management metrics and strategies in the above areas, please indicate as such and/or provide your metrics here.  Thank you and we look forward to this dialogue! 

 

 

Anonymous (not verified)
Anonymous's picture

 

Good Morning,

The County of Santa Clara, California is interested in sharing the metrics you describe above and in addition, utilization metrics including number of users per vehicle by type of vehicle and class of user.  I made a previous post on this web site if you would like to view those metrics.  In addition, apparently FleetAnswers is also in that business though I have yet to avail myself of those services. 

Please contact me so we can talk. 

Management Analyst

County of Santa Clara

Facilites & Fleet Department

Anonymous (not verified)
Anonymous's picture

 

ComEd would be interested in sharing our meterics with you. Feel free to reach out to me.

Anonymous (not verified)
Anonymous's picture

 

tmcleod said:

 

Southern California Edison, one of the nation’s largest electric utilities, would like to compare fleet performance metrics and strategies with other companies. We are interested in understanding how others use performance metrics in the following areas:

Fleet Acquisition

Fleet Maintenance

Garage Productivity

Fleet Utilization

Fleet Performance

Safety

If you would like to share and compare performance management metrics and strategies in the above areas, please indicate as such and/or provide your metrics here.  Thank you and we look forward to this dialogue! 

 


 

Have you had any success in finding other fleets to compare performance metrics to? Please share with the FleetAnswers communtiy!

 

Anonymous (not verified)
Anonymous's picture

 

Good Morning All,

The City of Anaheim uses the following metrics for Fleet Performance. I have included our latest scores. We are down 8 of 27 authorized technician positions due to budget cuts, and the metrics are telling me that this is having a substantial impact on our efficiency and ability to get work completed in a timely manner.

PM Compliance: the goal is 80% on time compliance we are at 74% compliance (we have a very diversified fleet in several different locations and are dependent on our customers bringing their vehicles in on time for PM services. This is why we use a slightly lower standard than the 90% APWA uses)

 

PM Labor Percentage: goal is 50% we are at 43% (we arespending more time on non-PM repairs)

 

Fleet Availability/Downtime: goal is 95% we are at 87% (we were at 90% but fewer technicians means vehicles are waiting for repairs for a longer period of time even with limited outsourcing for repairs)

 

% of repairs completed in less than 2 days: goal is 90% we are at 62% (Before the vacant positions we were at 78%, but fewer technicians means vehicles are waiting for repairs for a longer period of time and repairs are taking longer)

 

Technician Productivity (direct productive labor hours compared to actual paid hours): goal is 75% we are at 78%. (this shows the technicians I have are being productive, I just do not have enough of them)

 

Scheduled vs Non-scheduled repairs: goal is 70% scheduled repairs we are at 90%. (I am not sure this is an accurate metric because it depends on staff entering the correct scheduled/non-scheduled status when they create a work order in our fleet management system. I am investigating this further.)

 

Parts Inventory Turn Rate: goal is 4 turns per year we are at 1.54 turns. ( we are clearing out a lot of old, slow moving parts in our parts room)

 

Parts inventory Shrinkage Rate: goal is less than 2% we are at 1.9% (this means parts are getting charged out to work orders properly)

 

I also track the average age of the fleet in order to show how it is aging due to replacement deferrals and to correlate increased maintenance costs to the aging fleet.

 

Anonymous (not verified)
Anonymous's picture

 

Good morning,

I'm new here both in FleetAnswer & EUFMC (attended my first one).  Uptime & equipment availability are very important concerns of ours, as we do not have many spares.  We outsource 100% of our maintenance & repairs, and our availabilty is better than 95%.  Contributing to these numbers are the type of vehicles which do not have a reputation for downtime.

Our class 7 & 8 trucks consist of Kenworth T-370's & T-800's.  Aerial units are Altec Industries.  These products are supported by the Kenworth designated facility, and Altec MST's. 

Since Dodge introduced the 5500's, we've been changing over to those, which are working great.  Light vehicles consist of Nissan's, Toyota's and Dodge's. 

Hope that helps,

Hawaii Electric Light Company, Inc.