Quality Assurance Checks
"We are looking to begin doing periodic quality assurance reviews in our shop. If you are doing something like that I would appreciate hearing from you. I would like to know who does this review and what does your form for doing to review look like and any pertinate information you wish you knew when you started the process? Thanks for the information."
I'm asking this question on behalf of FleetAnswers member, GLoew, from Avista.