Asset Works Fleet Focus - Errant Dollar Figure Entries
We use Fleet Focus as our maintenance software provider. We have encountered multiple instances where dollar figure entries on parts or commercial costs have been entered incorrectly. Either extra zeros were inputted or invoice numbers were entered in the pricing fields. Per our contacts at Asset Works, they currently have no safeguards in place to verify entries inputted are correct.
One suggestion we made was to force the user to insert commas and decimal points into the price field when inputting or error messages would pop up when attempting to process the transaction. I was told this would require a re-write of the software code and is not a viable solution.
Has anyone else experienced this same situation and, if so, what controls do you have in place to immediately catch these errors? I do find it hard to believe that PPL is the only Asset Works customer that has seen this situation happen.