Do you use sole source suppliers for tires, lubricants, batteries and miscellaneous parts? Can you share the suppliers names and contact information?
We have national account agreements with Michelin and Bridgestone for tires. We are in the process of implementing the NAPA Integrated Business Solution(IBS) at several of our main shop locations. We started with a pilot NAPA IBS program at our New Orleans location and it has performed well.
I see this was posted in Nov 2009. Could you please provide an update? How has the NAPA IBS performed and have you realized significant differences in productive time, parts pricing, the right part when you need it? etc.
What other vendors offer services similar to the NAPA IBS?
We had NAPA in house for the last 20 years (nearly) and are currently in the process of switching to another vendor for a turnkey parts operation. We are moving to a company called Tidewater Fleet Supply.
Sorry, although we have a contract for auto parts with NAPA, we have not experienced the IBS.
We use the NAPA IBS and have been happy with the prices and service. we compare prices regularly and NAPA has been very consistant. We do not sole source any of our parts unless something is an OEM only part.
We have a contract with NAPA for the last 3 years, we have been trying to get the IBS for almost year but have not been able to get it to function correctly so we still use the website. We still price shop and do find things cheaper sometimes generally on the odd parts. We have had NAPA do some inhouse training and that went well. We use Pomps tire here in the midwest for tires.
We use a NAPA IBS. It's been up and running for about a year and has been a great improvement for us compared to our old organic parts procurement program. No inventory obsolescence to deal with, aggressive warranty reimbursement, tire and bulk fluids management, basically they handle everything. Our bulk fluid prices went down along with a lot of PM items like filters. Other prices have remained consistent and we negotiate our markup rates on big ticket items to prevent soaking our customers. The latest thing being provided to us for no charge is online training which keeps the technicians fresh and also prepares them for ASE testing.
We are using one of the Local NAPA Jobbers, Santa Rosa Auto Parts. It's working great, they own the inventory, take care of all parts transactions and have been able to secure better pricing on non-NAPA parts than we anticipated. Even with their makr-up (10%) and overhead costs we've reduced our parts cost by an average of 10%. Fast moving items like filters and ignition parts the savings are closer to 30 to 35%.
We do not use the NAPA IBS program. We have looked at it several times, but have never been able to cost justify the program.
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