PM Program

 

PM Program

Need help from seasoned pros. Lets say you are walking through the door on a new job you are taking. The place is a mess, No pm programs in place, unscheduled maintenance all around, housekeeping looks like a bomb hit it. No tracking at all. How or where would you begin?

Anonymous (not verified)
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I would spend the first couple of weeks getting to know the operation. Meet with the employees and get their input on what is working well and what needs improvement. Document what you hear and learn. Then the first project I would take on is a wall to wall clean-up of the facility with a plan to keep it clean. The employees will see the physical changes and be more supportive of the efforts to improve the your other processes.

Anonymous (not verified)
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I would also take an inventory of all the equipment and start putting together a data base with mileage, age, condition, etc.. and at the same time start assembling PM categories by equipment mileage, use, etc...

Anonymous (not verified)
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Assuming you have a computerized fleet management system a complete accounting of al vehicles, broken down by vehicle class should be completed. Immediately after, PM plans should be established by vehicle class with a weekly forecast and weekly PM completion report generated to not only show where you are at currently, but also show you your PM program progress. If you cannot measure it you cannot improve it. Measure your unscheduled "demand" maintenance in relation to your planned "PM" maintenance. As your PM performance improves you should see a reduction in demand maintenance, provided your fleet is a resonably good condition (avg fleet age in the single digits). You already know your planned vs unplanned ratio won't be good but again you need to see where you are at to get to where you want to be. Measure you technician productivity level. If you aren't getting at least 70% direct time, where is that time going? Many times in a poorly run operation technicians spend their time on non-wrench turing activities. You should insist on technician accoutability. PS - NAFA and other professional associations have good PM plans as a reference and starting point. NAFA and others have good key performance indicators designed to measure fleet performance and help your operation get where it needs to be. PS - Don't be afraid to out task repair or maintenance work to get you current. You should allow weekly shop clean up time to get your work space in order. My guess is your Parts room will need to be addressed as well. Again measurement is the only way to determine progress, good or bad.
If you don't have a computerized management system I would suggest you get one to run your fleet. If you have to track all of this by hand you are sunk. If the organization is not willing to support a professionally managed fleet operation then the best solution is to outsource fleet operations. Good Luck. I know this can be done if you have senior management support, and you have a vision of what it should be and stick with it until your vision is realized. Again, Good Luck.